Shipping Policy

 

Australian Shipping

We use Australia Post to send our parcels.

Our standard shipping rate across Australia is free for purchases $200 and over.

Orders $199.99 and under can be delivered for a standard shipping rate of $15.

 

There is a cost of $20 for Express delivery. 

It is your obligation to enter the correct delivery address details at the time of ordering, and unfortunately we cannot be responsible for orders gone missing due to incorrect address. It is your responsibility to inform us promptly if an order does not arrive either by emailing halotreeonline@gmail.com.

 

 

Shipping Times: 

How long shipping will take depends on where you live. A parcel can take from 7 to 10 days to arrive at your address, however most packages will arrive much sooner than this.

PLEASE NOTE: Due to the COVID-19 situation, the delivery of your parcel may be delayed. 

 

Parcel Tracking 

Once the order has been delivered, a tracking number will be provided to you. Please visit https://auspost.com.au/mypost/track/ and enter the tracking number to track your order. 

 

International shipping

Unfortunately, we do not deliver internationally.